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resolved

Platform database outage

Database servicesCustomer workspacePrivacy workflowsSubscription workflowsBackground jobsDocument storageExport storageCollaboration storage

The platform database became unreachable, affecting customer workspaces, privacy and subscription workflows, background jobs, and document storage. The public website and account authentication remained available.

  1. resolved

    Database connectivity was restored and all checks returned to operational.

  2. identified

    Platform database became unreachable. Status monitoring itself stopped reporting during this window.

  3. monitoring

    Checks recovered briefly before failing again.

  4. investigating

    Automated availability checks began failing and monitoring could not reach platform services.